Frequently Asked Questions

What is MediWaxx™?

MediWaxx™ is a professional spa treatment system designed to transform the traditional candle-lotion ritual into a safer, more controlled experience. Our products melt into a warm, skin-conditioning lotion while prioritizing consistency, presentation, and risk reduction for professional environments.

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Who are MediWaxx™ products designed for?

MediWaxx™ is designed for licensed spa professionals, estheticians, massage therapists, and cosmetic practitioners. Our products are built for professional settings where safety, repeatability, and client trust matter.

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How is MediWaxx™ different from traditional massage candles?

Traditional massage candles rely on open-flame handling during pouring, which can introduce unnecessary risk. MediWaxx™ features a flame-safe design that allows the wick to self-extinguish before pouring—reducing exposure to open flame while maintaining warmth, flow, and sensory appeal.

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Does MediWaxx™ use an open flame?

Yes—during the melting phase only. Once the wax is ready for use, the flame is designed to extinguish automatically, allowing the lotion to be poured without an active flame. This design helps reduce burn risk and improves control during treatments.

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Is the wax temperature safe for skin?

Yes. MediWaxx™ formulations are engineered to melt at a controlled, skin-safe temperature suitable for professional spa use. The wax transitions into a warm lotion designed to deliver comfort without overheating.

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Are MediWaxx™ ingredients safe?

MediWaxx™ uses cosmetic-grade ingredients selected for skin comfort, glide, and absorption. All formulations are designed for topical cosmetic use and professional treatment environments.

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Is MediWaxx™ FDA-approved?

Cosmetic products are not individually “FDA-approved.” However, MediWaxx™ formulations are made using FDA-compliant cosmetic ingredients and follow standard cosmetic safety guidelines.

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Does MediWaxx™ comply with professional safety standards?

MediWaxx™ products are designed with professional spa environments in mind and align with common workplace safety expectations when used as directed. We recommend that spa owners follow all local regulations, insurance guidelines, and professional protocols when offering any heat-based treatments.

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Will MediWaxx help reduce liability for my spa?

While no product can eliminate risk entirely, MediWaxx™ is designed to reduce common risks associated with traditional candle-lotion workflows—particularly those related to open flame handling and overheated wax. This added control supports safer service practices.

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What products are included in the MediWaxx system?

The MediWaxx™ system may include:

• Flame-safe lotion candles

• Kansa wands and accessories

• Paraffin socks and warming treatments

• Professional-use wax supplies

Availability may vary by distributor or product.

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How do I clean and maintain MediWaxx tools?

All MediWaxx™ tools are designed for hygienic professional use. Stainless steel and non-porous components can be cleaned and sanitized according to standard spa protocols. Always allow products to cool before handling or cleaning.

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Can MediWaxx be used in facial treatments?

Yes. Certain MediWaxx™ products, such as the Kansa wand and controlled-warmth lotions, are suitable for facial and body treatments when used according to professional guidelines and training.

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Is MediWaxx™ suitable for sensitive skin?

Every client’s skin is different. We recommend performing a patch test prior to first use, especially for clients with known sensitivities. MediWaxx™ formulations are designed to be gentle, but professional discretion is always advised.

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Do you offer training or usage guidance?

MediWaxx™ is designed to integrate easily into existing spa protocols. Usage guidance, best practices, and professional recommendations may be provided through distributors or brand resources.

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Where can I purchase MediWaxx products?

MediWaxx™ products are available through authorized distributors or directly through our brand channels. Availability may vary by region.

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Can consumers purchase MediWaxx products directly?

Some MediWaxx™ products may be available for retail, while others are reserved for professional use only. Please consult product listings or contact us for details.